KVKK Privacy Notice

1. Data Controller

Your personal data is processed by Şeftali Agency, acting as the data controller, in accordance with Law No. 6698 and related legislation. Our agency provides digital marketing, web design, SEO and social media services to businesses in Samsun and the surrounding region; you can reach us through the contact page of our website.

2. Personal Data We Process

When you use our website and get in touch with us, the following categories of data may be processed:

• Identity data: first name, last name and, if provided, company or job title
• Contact data: email address, phone number and the content of the message you send through the form
• Customer transaction data: records of your requests and quotes, communication history
• Transaction security data: IP address, browser and device information, visit logs
• Marketing data: usage and preference data obtained through cookies

3. Purposes of Processing

Your personal data is processed for the following purposes:

• Responding to requests received through the contact form and other channels
• Preparing quotes and establishing and performing service agreements
• Managing the service process, providing support and reporting
• Keeping our website secure and improving its performance
• Fulfilling legal obligations and informing competent authorities
• Sending campaign and information messages where you have given consent

4. Legal Grounds

Under Article 5 of KVKK, your data is processed on the grounds that it is directly related to establishing or performing a contract, necessary to fulfil a legal obligation, necessary to establish, exercise or protect a right, necessary for our legitimate interests provided your fundamental rights and freedoms are not harmed, and, where required, your explicit consent.

5. Sharing of Data

Within the limits of the purposes above, your personal data may be shared with our service providers (such as hosting, email, analytics and advertising infrastructure providers), our business partners and legally authorized public bodies. Where data must be transferred abroad, the conditions of KVKK Article 9 are observed.

6. Collection Method

Your data is collected electronically, by automated or non-automated means, through the contact form on our website, email, phone, social media messages and cookies.

7. Retention Period

Your personal data is kept for as long as the purpose of processing requires and for the retention periods set by the relevant legislation. After that, your data is deleted, destroyed or anonymized.

8. Your Rights Under KVKK Article 11

As a data subject, you have the following rights:

• Right to Information: To learn whether your personal data is processed and to request information about it.
• Purpose: To learn the purpose of processing and whether data is used in line with that purpose.
• Recipients: To know the third parties your data is transferred to, in Turkey or abroad.
• Correction: To request correction of incomplete or inaccurate data.
• Deletion or Destruction: To request deletion or destruction of data under the conditions set by the law.
• Objection and Compensation: To object to a result against you and to claim compensation for damages.

9. How to Apply

You can send your requests regarding your rights, together with information that verifies your identity, through the contact page of our website. Your application is concluded free of charge within thirty days at the latest, depending on the nature of the request. If the process requires an additional cost, the fee set by the Personal Data Protection Board may apply.

10. Data Security

We take the necessary technical and administrative measures to prevent unlawful processing of, access to and loss of your personal data. These include encrypted SSL connections, authorized access and regular backups.

11. Changes to This Notice

This notice may be updated in line with changes in legislation or in our services. The current version is always published on this page.